Shipping policy
Shipping & Processing
At Reau Caribbean Corner, we take pride in carefully packaging and shipping authentic Caribbean products directly to your doorstep.
Processing Time
- Orders are typically processed within 5–7 business days.
- During holidays, promotions, or high-volume periods, processing times may be slightly extended.
Shipping Time
- Standard shipping within the United States generally takes 3–7 business days after processing.
- Delivery timelines may vary depending on carrier delays, weather conditions, or destination.
Shipping Rates
- Shipping costs are calculated at checkout based on package weight, size, and destination.
- Free shipping promotions may be offered periodically on qualifying orders.
Order Tracking
- Once your order ships, you will receive a tracking number via email.
Incorrect Shipping Information
- Customers are responsible for providing accurate shipping details.
- Reau Caribbean Corner is not responsible for delays or lost packages caused by incorrect addresses entered at checkout.
Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact us within 5 business days of delivery so we can assist in resolving the issue.
Food Product Disclaimer
Because many of our items are specialty food products, we cannot guarantee product condition if packages are left outside for extended periods after delivery.